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How Rooms Work

A detailed walkthrough of what your members and hosts will experience.

1. Guest Journey

Your guest receives a permanent branded link — it never expires and never changes.

They open it in any modern browser. No downloads, no accounts, no app store.

They see your organisation's branded waiting room — your logo, your colours.

They enter their name, test their camera and microphone, then click "Request to join".

A host admits them, and the call begins.

2. Host Journey

Hosts sign into the Nexus desktop app via Google SSO — no separate password to manage.

They see their room list and click to join. The room is always on — no need to schedule or start a meeting.

Waiting guests appear in real time. The host admits them individually or in bulk.

3. Admin Controls

Create & name rooms

Set up rooms for different teams, committees, or purposes.

Brand your room

Upload your logo and set your accent colour for the waiting room.

Custom domain

Point members.yourgroup.com to your Nexus room.

Attendance analytics

See who joined, when, and for how long.

4. Privacy & Data

  • All media processed by LiveKit with encrypted streams.
  • No guest accounts — guests are never asked to create an account.
  • All video and audio stays on our servers — and with a Professional subscription, that virtual server is dedicated to you.
  • GDPR-compliant by design — minimal data collection, full transparency.